Data We Collect and Why We Use It
When you open an account with fx 991, we collect the data needed to run it — your name, email address, mobile number, and the wallet identifiers you register for bKash, Nagad or Rocket transactions. This data is used to process deposits and withdrawals, verify that
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the account belongs to you, and flag anything that looks like unauthorised access. We also collect technical data automatically: device type, browser version, IP address and session activity. None of this identifies you on its own, but together it helps us maintain a stable, secure mobile
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environment — especially important when you switch between a browser session and return to your account later. We do not sell your data to outside parties. When a bKash, Nagad or Rocket payment is processed, the relevant wallet service receives only what is needed to complete
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that transaction — no more. Any third party handling your data must do so under confidentiality terms we set. Data is stored on secured servers. We retain it while your account is active, and for a period after closure as may be required under applicable rules.
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After that period, records are deleted or anonymised. The rights described here — including access, correction and deletion requests — depend on your local law and the eligible regions where we operate. If you are uncertain about your eligibility or access to this platform, check the
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applicable rules in your area before continuing.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.